Please note: all delivery options within the islands of Malta are a fixed price for any size order, package or box size. Deliveries to other countries will be charged at cost and a price will be given on request, see below.
FREE DELIVERY WITHIN MALTA, GOZO & COMINO:
Spend €25.00 and our standard delivery option is Free Of Charge. If you prefer our Express Delivery option and you spend €25.00 or more the fee is reduced to Only €5.85
Standard Delivery to Malta and Comino:
Orders using this service will be dispatched using the Malta Post Parcel Service upon receipt of full payment and confirmation of order details. Orders received before 12 Noon Mon to Fri will be shipped on the same day, after that orders will be shipped on the next working day including Saturdays, Orders placed after 5pm on Friday may not ship until Monday. You will be supplied a tracking number as soon as we ship. Please allow between 2 and 5 working days for Delivery. Usually Malta Post deliver to your door on the following day after we have shipped although this cannot be guaranteed. If no one is home Malta Post will leave a note regarding your parcel for you to arrange redelivery or collection.
Standard Delivery to Gozo:
Gozo deliveries will be made by us once you confirm your order and either pay online or choose Cash on Delivery. Please allow up to 2 working days for Delivery.
Express Delivery - Next Working Day:
Orders using this service will be despatched using the Gozo Express Services Limited depending on the time and day as listed below.
Orders received before 16:45(pm) between Monday and Thursday will be delivered to you on the next day.
Orders received between 16:45(pm) Thursday and 09:45(am) on Saturday Mornings will be delivered to you on Monday.
Orders received between 09:45(am) Saturday Morning and 16:45(pm) on Monday will be delivered to you on Tuesday.
To use this service you must confirm your order and either pay online or choose Cash on Delivery.
Delivery times will be between 08:00(am) and 18:00(pm) Monday to Friday depending on the locality. Gozo Express Services may be able to offer a specific delivery time but please contact us prior to placing your order and we will confirm this for you. We have to supply your contact phone number to Gozo Express Services to assist the delivery so please ensure your account details are correct. You may also use the comments section of the checkout process to include any additional information that may be useful to us or the driver.
No Delivery Required - Collection From Shop:
Customers placing an online order and choosing to collect their items from the shop are asked to do so within 7 days from the time of purchase.
Orders will be shipped within two working days upon receipt
of full payment and confirmation of order details.
We are not liable for any loss, delay or additinal costs caused by incorrect or invalid information
provided by the customer. We are not liable for carriers' delay or damage
during transportation. Any goods which can not be delivered to the supplied shipping address may be returned to us and any associated costs shall borne by the customer. Our system does not currently calculate the price for international shipping due to the varied costs for different countries set by Malta Post. When you register from a non Maltese address you can place an order which will reserve your chosen items and send us the details of your request. Once we receive your order we will pick, pack and weigh your order to calculate the total cost including delivery to your chosen address charged at cost. Once calculated we will send you an email confirming your total order price including delivery along with a link to pay for your order online via our secure payment page. If you do not find the delivery charge acceptable just reply to the email and we will cancel your order immediately and re stock your items with no fee. We aim to send the shipping price and payment email within 1 working day but please allow 2 working days from time of order. We ask that you also respond to your payment email within 2 working days after which time your order will be cancelled and the items re stocked.
If you would like an idea about shipping costs to your country you can view the chart we use to calculate the shipping costs from the Malta Post website here.
Overseas shipping is charged at cost.
PLEASE NOTE: Orders shipped outside of Europe are to exempt from Maltese Value Added Tax which is charged on most items at 18% (5% on books, magazines etc) Ensure you are logged in to see the prices without Maltese VAT.